Cashiers- Full-time shifts

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non‑traditional locations.

Job description

Cashiers provide prompt and friendly service to customers in a way that exceeds customer expectations and ensures customer satisfaction. Follow procedures to prepare, pack and serve food products for customers, while maintaining the highest level of product quality and cleanliness.

The cashier we would like to employ must be able to interact with our customers in a friendly manner and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.

A qualified Cashier candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage.

Benefits

Competitive Hourly Rate (based on location and experience) PLUS tips

We offer Medical, Dental, and Vision for our Full‑time employees

401K (after one year of full‑time employment)

Essential Duties and Responsibilities

Cashiers greet Guests with a smile, while receiving orders and processing payments

Prepares and packages food and drink products

Upselling and cross‑selling, when appropriate

Processing returns and refunds, and resolving customer complaints

Unloads and stocks inventory items as needed

Any task assigned by the Manager on Duty

Prompt and regular attendance on assigned shifts

Acts with integrity and honesty, and promotes the culture of Firehouse Subs

Qualifications and Skills

Must be at least sixteen (16) years of age

Comfortable working in a fast‑paced environment

Ability to interact in a positive and professional manner with Guests and coworkers

Willingness to learn all areas of restaurant operations & work multiple stations

Consistently kneel and follow proper lifting procedures

Consistently stand during serving customers or at register

Firehouse Subs is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

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