IT SysAdmin

Alta Mira Specialized Family Services is currently hiring for a full-time Systems Assistant.

Alta Mira Specialized Family Services is a non-profit organization that has been supporting individuals with developmental or intellectual delays or disabilities, and their families, since 1985. We support over 800 children annually through our Early Intervention Program and 1500 adults in our Family Support Services. We employ over 70 employees and 250 independent contractors. Paid Holidays – 5 holidays per year

Winter Break – agency is closed from December 24th through New Year’s Day (paid)

Medical – free

Dental - free

Group life, AD&D, and Long-Term Disability – agency pays for 25K

Individual life and Short-Term Disability – available, paid by the employee

Mileage reimbursement - $0.725 per mile, if required to drive during work hours for work purposes

Must have at least five years of experience with user support, software, and hardware.

• Must have at least five years of experience supporting networks in the Microsoft Windows environment. Must understand different network protocols. Experience with ISA network cards, DNS, email, and Internet connectivity work.
• Five years of experience supporting Microsoft Windows Operating systems and Microsoft

Office Products.

• Experience with general office equipment such as 10-key, telephone, copier, fax machines, etc.
• Current automobile liability insurance and registration
• Assist in maintaining all aspects of information technology and services. The Systems Director develops long-term technology plans and troubleshoots problematic IT issues.
• Maintain and recommend revisions to computer policies and procedures and adhere to established Alta Mira’s Computer Software and Use Guidelines. Assist in maintaining the computer network, including network servers and network switching infrastructure; and support technical aspects of Microsoft Windows Operating Systems and Microsoft Office Products.
• Assist with the conversion, implementation, and development of vertical market software. Facilitate the implementation of customized applications developed or selected by Alta Mira, software components, and other third-party applications. This would include applications such as iTherapyDocs, BambooHR, or any other software package currently authorized for use at Alta Mira. Keep all software up to date by applying and installing timely revisions, updates, and patches.
• Troubleshoot hardware, software, and network problems.
• Provide technical assistance and direction as to the outcomes of any solutions. Stay up to date on all Alta Mira policies.
• Provide computer services to all Alta Mira departments. Offer guidance to Alta Mira’s staff and enforce policies and procedures.
• Inform the Systems Director of transactions not in accordance with policies and procedures.
• Make suggestions for improving policies and procedures within areas of expertise.
• Complies with HIPAA regulations and Alta Mira’s policy on confidentiality.
• At Alta Mira Specialized Family Services, we value the diversity of our workforce and actively seek opportunities to incorporate Diversity, Equity, and Inclusion (DEI) within our agency. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and providers. Alta Mira Specialized Family Services is an Equal Opportunity/Affirmative Action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.