Hotel Head Of Housekeeping
Mckibbon Hospitality
What Makes a McKibbon Executive Housekeeper?
As a key member of the property leadership team, the Executive Housekeeper works closely with the Assistant General Manager and the General Manager to guide the total operations of the property's housekeeping team. Reporting to the Assistant General Manager, the Executive Housekeeper is responsible for maintaining the highest level of ethical leadership to lead the department to achieve its business goals while embodying McKibbon's Guiding Principles.
Executive Housekeeper is responsible for overseeing the housekeeping department, ensuring that all guest rooms, public areas, and facilities within the hotel are clean, well-maintained, and meet high-quality standards.
Responsible for assisting with the overall performance of the property's housekeeping department including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor.
Ensure that all cleaning supplies are company approved, and equipment is well-maintained and available as needed
Lead, manage and motivate associates with positive engagement to deliver high level of service, guest satisfaction and associate retention.
Execute the housekeeping training of all associates as it relates to brand and company standards to maximize revenue and maintain superior service.
Responsible for maintaining compliance and staying up to date on new initiatives for the brand and company.
Support guest experience and satisfaction.
Conduct regular inspections of guest rooms, public spaces and back-of-house areas to ensure cleanliness and quality standards are consistently met.
Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Previous housekeeping experience within a hotel.
- Experience working with major brands like Marriot, Hilton, or Hyatt (highly desired).
- Knowledge of local and state compliance laws.
- The skills and experience to lead a team to consistently deliver exceptional guest service.
- The ability to ensure that hotel policies and brand standards are followed.
- Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds.
- Must excel in high-pressure, fast-paced environments.
- Ability to lift up to 50lbs and maneuver housekeeping carts.
- Love Your Community. Support Each Other. At McKibbon, you'll join a supportive team that values your work and helps you grow.
- McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
- From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Short and long-term disability
Paid time off and holidays
Financial & Occupational Wellness: All Associates
~ Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
~ Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
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