***Supply Chain & Logistics - Buyer***

Supply Chain Operations Specialist II - (IDC) Plainfield, INCEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. YOUR ROLEAre you known for exceptional operational support in the supply chain environment? Are you passionate about data reporting and analysis and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs. Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate. Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex. Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures. Update various operational/customer data in software systems and applications, work to identify missing or potential operational or service concerns and communicate with appropriate groups as necessary to resolve. Utilize databases, logs, and other sources to locate and verify information; usually more standard, regional or domestic operations. Create and processes invoices, reviews for operational accuracy, and works with customers on questions and payment. Ensure compliance with company policies and procedures and maintain a safe and effective work environment; Education and Experience: High School graduate or GED. Five years of office experience in a logistics/transportation environment. Skills: Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications. Utilizes databases and systems to review and verify documentation and information. Characteristics: Understanding of providers, carriers and services in related supply chain environments. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.ABOUT TOMORROWWe value your professional and personal growth. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.