Head of Operations Management (m/w/d)
gpac
Operations Manager - Waste & Environmental Services
Employment Type: Full-Time
Company Overview Our client is a leading provider in the waste management and environmental services industry, focused on delivering safe, reliable, and efficient solutions to commercial, residential, and industrial customers. They are seeking an experienced Operations Manager to lead daily operations, improve performance, develop teams, and drive continued success.
Job Summary The Operations Manager will oversee daily waste collection operations, including route performance, driver leadership, safety, fleet coordination, customer service, and operational efficiency. Key Responsibilities Oversee daily residential, commercial, industrial, and/or roll-off waste operations.
Lead, coach, and develop drivers, supervisors, and field employees.
Improve route efficiency, productivity, safety performance, and service quality.
Monitor operational KPIs including safety, labor efficiency, equipment utilization, and customer satisfaction.
Drive safety initiatives, compliance standards, and employee accountability.
Partner with maintenance teams to improve fleet reliability and reduce downtime.
Resolve customer and operational challenges while maintaining high service standards.
Qualifications 5+ years of experience in waste management, environmental services, transportation, logistics, or related operations leadership.
Experience managing drivers, routes, and field operations.
Previous experience as an Operations Manager, Site Manager, District Manager, or Senior Route Manager preferred.
Ability to analyze performance metrics and implement improvements.
CDL Class A/B preferred but not required.
Health, dental, and vision insurance.
Paid time off and holidays.
Leadership development and training.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
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$22 - $25.25 per hour
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