Overnight Attendant - Full Time

About the Role: Hotel Management & Consulting is seeking a positive, professional, and problem-solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position will live onsite and will typically work evening shifts and be on call overnight to oversee the property after hours, performing a wide variety of tasks.

We believe in a performance-based culture where hard work is balanced with respect for personal life. Hourly Rate: Dependent on experience.
Flexible pay options to access your earnings when you need them.
Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees.
Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
Career Growth: Opportunities for advancement within the company for dedicated employees.
Living Onsite: Free room offered to coordinate overnight on call needs.
Property Inspections: Conduct regular physical inspections of the property throughout the night, ensuring safety and security.
Guest Services: Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns.
Ensure cleaning supplies are stocked and distributed across the property. Perform room preps for any rooms that housekeeping was unable to clear during day shift.
Regularly be on call overnight for afterhours guest needs.
Minimum of one year in customer service; hotel operations experience preferred.
Proficient computer skills.
This job description is not an employment contract, implied or otherwise. Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.

We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.

Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.