Referral Coordinator, Full-Time

Join Our Team as a Referral Coordinator at Mission Pediatrics!

Must speak Spanish. About Us: At Mission Pediatrics, we're passionate about providing exceptional care to our young patients and their families. If you're a detail-oriented, bilingual professional with a knack for coordination and communication, we want you to join our mission!

Position Status: Full-Time Regular.

Your Role: Schedule, problem-solve, communicate, and coordinate referral appointments with outside specialists.

Track and enter all referral requests in the Referral Tracking System or EMR on a daily basis.

Maintain accurate records of external referral patient appointments that are kept, failed, and current status in the Referral Tracking System or EMR; Monitor Referral Tracking System or EMR for outstanding, provider reports that are (30 days or more old), and follow-up with the appropriate provider.

Ensure that all referral forms are scanned to health records in a timely manner after assigned actions are completed.

supported by a minimum of 3, if appropriate, documented efforts to re-schedule patients. (documentation in EMR / Referral tracking Database, or others, as appropriate).

Produce an accurate bi-weekly report of all clients designated as needing, (Intensive Tracking), which documents efforts, results, and status of each patient.

Fax referral forms to providers that do not require any records to be sent. For primary Patient visits, Fax referral forms and print requested records that are obtained from EHR, including all printed documents will be attached to the referral form.

Routinely make reminder phone calls, and send by US mail, reminders to refer patients in advance of an appointment with the outside provider if by the 3rd attempt vial telephone fails.

Respond to In-house provider questions, requests, and concerns regarding the status of patient referrals, care coordination, or follow-up status.

Provide transportation consultation, coordination and support to clinic patients referred to specified health care facilities, (This includes clinic provided (if applicable), Insurance, and cab-based/transportation support).

Answer, respond to, and document phone calls, requests, and questions from patients in a timely manner. Routinely provide patients with other clinic and community-based resource materials as appropriate.

Verify insurance information for referral purposes and process insurance information for referral patients.

Minimum Education: High School Diploma or Equivalent.

Vocational Training or Higher.

Skills We’re Looking For: Bilingual Proficiency: Must speak Spanish fluently.

Tech-Savvy: Proficient in using EMR and referral tracking systems.

Impactful Work: Play a crucial role in the care and coordination of our pediatric patients.

Growth Opportunities: Be part of a forward-thinking practice with opportunities for professional development.

Enjoy a comprehensive benefits package along with a $1,000 sign-on bonus!

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and over), race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws.

We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Mission Pediatrics is dedicated to providing quality care with compassion and professionalism. J-18808-Ljbffr Mission Pediatrics