Head of Employee Relations & HR Compliance

Leadership at the Wylder Hospitality Group stems from our core values: Throughout the business these core values define us as a group and build toward our financial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community.

Human Resources Manager

The Human Resources Manager at the Wylder Hospitality Group oversees the people function across the entire restaurant group: recruiting and staffing, employee relations, compliance, benefits and compensation, training and leadership development, and workplace safety. In order to be successful in these responsibilities, the Human Resources Manager must love the restaurant business, exude the core values, and lead with heart and humor.

Love the restaurant industry

Partner with the COO and unit-level leadership on employee relations matters, including investigations and conflict resolution

Partnership with Office Managers and first-line managers in maintaining staffing levels across all units through:

Job Postings & Recruitment

New Hire Orientation

Performance Evaluations

Develop and maintain the employee handbook, HR policies, and standard operating procedures

Administer employee benefits and leave programs in partnership with the Office Manager

Develop and maintain educational and leadership development programs for staff and managers

Advise and support unit-level managers on disciplinary actions, performance plans, and terminations

Maintain personnel records and HR compliance documentation

Oversee workplace safety programs in partnership with unit leadership

Track and report on HR metrics, including turnover, retention, and time-to-fill

Hold regular leadership meetings on HR initiatives and workforce planning

Manage HR budget and vendor relationships, including benefits brokers, background check vendors, and HRIS

Literacy in Computers, HRIS systems, and Basic Math

Exceptional follow-through skills and discretion with confidential information

Minimum of 5 years of Human Resources experience, including at least 2 years in a leadership role

Frequently travels between restaurant locations across the group

Frequently operates computers, phones, tablets, and HRIS/payroll systems

Constantly communicates with staff, managers, and leadership, often regarding sensitive and confidential matters

Frequently conducts private conversations and investigations requiring discretion and composure

Occasionally works on the restaurant floor to observe team dynamics and culture