Head of Technical Delivery Management

Berkley Corporation is comprised of 60+ businesses alongside Berkley Technology Services (BTS) and other shared services groups. Here at Berkley Technology Services, the core of our success is our people. Our teams bring their own unique perspective and experiences which enables us to translate the needs of our business to deliver adaptable, secure solutions while providing an unmatched user-focused experience. At BTS, our teams thrive in Berkley’s decentralized model - leveraging the power of being part of a long standing, heritage brand with extensive expertise while innovation and being entrepreneurial is encouraged. We pride ourselves in an open-door policy where no one is treated differently based on title, fostering a culture of trust, transparency, and engagement. Vision (where we’re going): Be the foundation of Berkley through adaptable solutions, resilient environments, and an unmatched experience. We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure and application initiatives across our engineering divisions. In this role, you will guide teams through agile practices, drive delivery excellence, and ensure alignment between technology solutions and business needs. Planning, coordinating, and communicating at a team and ART level. Identifying and mitigating current and future risks to delivery.

Actively monitoring delivery and identifying areas for continuous improvement.

Clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption.

Perform project analysis, manage risks, identify, and influence necessary course corrections, creatively solve problems.

Facilitates daily stand-ups, reviews, retrospectives, sprint planning, and demos, plans projects and releases.

Coaches’ teams to achieve higher levels of agile maturity.

Managing vendor relationships.

Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units.

Manages several concurrent projects to ensure their on-time delivery according to customer expectations.

and applies innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities.

Utilizes experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team.

SAFe, PgMP and/or PMP Certification will be an added advantage.

Experience implementing or working with a Lean Portfolio Management Organization.

7+ years\' experience in managing multiple medium-to-large scale IT Infrastructure projects / programs collaborating with cross functional teams in the financial services industry.

Travel Requirements

Low level of domestic U.S. travel required (up to 20% of time)

Customer Service Oriented & Operational Effectiveness

Personal Ownership

Are you ready to manage a highly skilled team and push them to greatness? Takes a value driven approach to delivery using the SAFe Agile Framework.

Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

the skills, education, training, credentials and experience of the candidate;