Lead Barista - Evening shift

Eataly is the world’s largest artisanal Italian food and beverage marketplace! SHOP a selection of high-quality Italian, local and homemade products

Eataly is the world’s largest artisanal Italian food and beverage marketplace! EAT authentic Italian food at our restaurants, cafés and to-go counters

SHOP a selection of high-quality Italian, local and homemade products

Eataly’s vibrant marketplace features a variety of quick service experiences, including our Lavazza and Vergnano coffee counter—an essential destination for authentic Italian espresso and beverage culture. The Lead Barista is responsible for owning and operating these counters, ensuring exceptional coffee quality, efficient service, and an elevated guest experience.

Reporting to the QSR General Manager and Assistant General Managers, the Lead Barista supervises Baristas and QSR team members while acting as the on-floor expert for all coffee operations.

Owns the day-to‑day operations of the counter, ensuring consistency in execution, service flow, and overall presentation

Leads by example on the floor, delivering exceptional hospitality and engaging with guests to create a welcoming and memorable coffee experience

Maintains a strong focus on beverage quality, speed of service, and cleanliness at all times

Purchases supplies, beverages and equipment per the direction of the QSR General Manager

Oversees ordering, inventory, and pars for coffee, milk, pastries, and related supplies; ensures proper rotation and minimal waste

Manages transactions and ensures accurate accounting

Supports scheduling, shift organization, and daily communication through shift notes and team alignment

Records shift notes and assists with administrative duties such as scheduling when needed

Ensures department complies with all quality, health, safety and sanitation standards

Documents, investigates and resolves guest incidents

High school graduate or equivalent; 2+ years of lead or supervisory experience in food service

Knowledge of coffee and coffee production, ideally using manual coffee machines preferred

Knowledge of Italian cuisine and beverage preferred

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays

Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Medical, Dental, Vision Insurance

Referral bonus program

It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.