Head of Sales Management

Hendrick Volkswagen Frisco

Location: 5010 State Highway 121, Frisco, Texas 75034

Responsible for leading the Sales Department. The Sales Manager is responsible for operations, sales performance results, employee supervision, and customer satisfaction in the Sales Department.

Ensure successful achievement of all monthly sales & CSI objectives for the dealership, as outlined by the manufacturer and the Hendrick Pre-owned Performance Plan Objectives.

Responsible for improving sales and operations.

Works with upper management and Human Resources to make hiring and discipline decisions.

Assists sales team with processing or completing sales.

Trains and supervises sales team, ensures compliance with manufacturer training requirements.

Develops promotions to motivate sales team.

Sets schedules for sales team.

Oversees department inventory.

Interacts with customers to ensure customer satisfaction.

Responsible for sale price & trade-in vehicle appraisal decisions.

Ensures proper reporting of sales to manufacturer(s).

Participates in required training

Complies with Company policies and procedures

Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential function

o High School Diploma

√ o Bachelor Degree

Field of Study/Work Experience:

Automotive

Desired Work Experience:

Excellent sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry.

Computer Skills:

Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web based applications.

Ability to communicate effectively with customers and company personnel.

Scheduled shifts may include evening hours, weekends, and holidays.

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.