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CUSTOMER CARE CONCIERGE

Care.com

Care.com is seeking a Backup Care Specialist to provide customer service support for clients with backup care needs for children, dependents, or adult loved ones. You will assess eligibility, explain the backup care program, document details in the case management system, conduct research and contact providers, and follow up to ensure client satisfaction.
Working hours: M-Th 9:30am-6pm CT, Fri 10:30am-7pm CT; you’ll interact with clients via phone, web, chat and email, building strong

#J-18808-Ljbffr Care.com

Vacancy posted 4 days ago
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