Dispatcher - Remote Work

Responsible for dispatching trucks for on-time departure. Monitors drivers and shares info with affected customers to notify them of potential late deliveries or problems.

The shift is Sun-Thurs, 9 PM- 5:30 AM

Job responsibilities

Processes customer invoices and assembles delivery paperwork.

Monitors shipping and route progress in SCI and PeopleNet Link andverifies on-time arrivals.

Breaks down driver packets and processes customer invoices.

Collaborates with Customer for late truck notifications. May engageCustomer Care for service escalations.

Sorts, separates, and files invoices, route packets, and driverinspections.

Completes data entry of equipment information, driver start/endtimes, and actual delivery times.

Handles all incoming calls and emails.

Re-dispatches drivers as needed for coverage and to support on-timedeliveries.

Dispatches repair services for equipment breakdowns and handleaccident reporting procedures.

Maintain a clean and safe working environment.

Report violations of company policy to supervisor.

Perform other relevant job duties as required.

Job Requirements
Experience

Transportation/Dispatch experience preferred but not required.

Knowledge/ Skills/ Abilities

Understanding of Safety guidelines

Must have the ability to react to fast-paced, stressful situations in a calm, professional, and efficient manner

Ability to prioritize and work independently with good organizational and time management skills

Must have good communication skills, including the ability to effectively communicate with all levels of employees

Astute, with close attention to detail

Proficient in Microsoft Office Applications

Familiar with delivery routes and DOT rules and regulations

Understanding of procedures in other areas of the warehouse for a more global understanding of all processes

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

Candidates hired into this position will also be eligible to participate in the following benefits programs:

Paid Time Off

Sick Time

paid holidays and parental leave

401K Program

medical, dental, vision, life, and accidental death/dismemberment insurance

short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

For Washington positions (or positions that may be performed remotely from Washington), for Washington-specific paid time off details.

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with Los Angeles County Fair Chance Ordinance and California Fair Chance Act.

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