Automation Engineering Technical Support

Automation Engineer – JLLOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are seeking an experienced Automation Engineer to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment. The role requires strong knowledge of engineering principles, programming, and control system technologies, with a focus on improving the reliability and performance of conveyors, sortation systems, scanners, cameras, print-and-apply systems, and SCADA devices. All work must follow established policies and procedures, with safety as a top priority.Serve as site technical expert in automation control systems and mentor Apprentices to meet safety and technical standards.Design, develop, implement, and optimize control systems and software; maintain and troubleshoot equipment including PLC/PC controllers and industrial networks.Adhere to strict documentation and Automation Change Management procedures.Partner with operations, engineering, and support teams to optimize MHE systems and deliver projects.Monitor MHE metrics, analyze performance issues, and lead troubleshooting efforts locally and remotely.Conduct root cause analysis, implement process improvements, and drive continuous improvement projects for performance and cost savings.Required Qualifications:4-year degree or knowledge equivalent to a 4-year degreeProven ability to lead, train, and mentor less experienced automation engineers.Proficiency in CMMS use, troubleshooting, and working with multiple stakeholders to coordinate complex maintenance activities.Advanced verbal and written English skills with ability to interpret and communicate policies.Flexibility to work varied shifts, including nights, weekends, and holidays.Preferred Qualifications:2+ years of PLC programming, troubleshooting, and HMI/control network design, along with SCADA systems and KPIs.Hands-on experience with motor controls (VFDs, DC drives, starters) and industrial electrical systems (480V 3-phase, 1 2 0 VAC, 24VDC).Proficiency in RSLogix5000 Studio, FT View, and other controls software, with experience in controls design and systems integration.Ability to interpret, modify, and develop mechanical and electrical drawings.Field service engineering and technical training experience, including conveyors, sortation, ASRS, and industrial robotics.Proven record in remote technical support and driving automation system improvements.At JLL, we work together to create a brighter future for our clients, colleagues, and communities. We value wellbeing, inclusivity, and belonging, ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion.Location: On-site –Niagara Falls, NYIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay