Full Time Head of Housekeeping

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Coordinator. It is a full-time role (40-hour working week made of 8 hours per 5 days and 2 days off). This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.

Professional career progression at international level in 10.000 Marriott hotels

Learning and development opportunities online, on the job and in-class

Discounts on hotel rooms, gift shop items, food and beverage

Encouraging management & Team-spirited colleagues

Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program

Canteen service and uniform

Assist manager and supervisors in inspecting guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards.

Assist Housekeeping management in managing daily activities.

Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

Document issues with discrepant rooms with the Front Desk.

Communicate issues to next shift.

Use company tools, such as GXP and Opera for department operations

Follow all company and safety and security policies and procedures;

complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional.

protect company assets.

Support all co-workers and treat them with dignity and respect.

Support team to reach common goals.

Comply with quality assurance expectations and standards.

Enter and locate work-related information using computers and/or point of sale systems. Follow Standard Operating Procedures and the brand guidelines

You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week).

At least intermediate Italian and English

Previous housekeeping supervisory experience is a big plus

Understanding of rooms operations and luxury hospitality

Strong passion for luxury housekeeping standards and procedures

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.