Customer Service / Administrative Support Position

The City of Clemson is seeking to fill the position of Administrative Assistant. This position serves as the welcoming face and primary customer service point of contact for City Hall, providing exceptional front-desk reception, public relations, and administrative support to the Administration Department. The role is dedicated to delivering high-quality, responsive service to residents and visitors in person and over the phone, while providing key administrative coordination for the City Administration and City Council. Additionally, this position assists with special projects and daily operations to ensure a smooth, efficient, and community-focused office.

Benefits: PEBA Retirement
12 paid holidays per year
Access to FREE acute medical care for employee's, their spouse and children under the age of 26.
401K and 457 Retirement Plan Options
Comprehensive Medical, Dental and Vision Plans
Life Insurance
Medical Flexible Spending Plan/Health Savings Account

Serve as the primary front-desk point of contact, greeting members of the public, municipal employees, and external officials with a warm, professional demeanor.
Answer, screen, and route incoming multi-line telephone inquiries for the Administration Department, accurately directing callers to appropriate departments or personnel.
Citizen Inquiry & Issue Resolution: Actively listen to citizen concerns, service requests, and complaints; Reception Coverage Coordination : Partner closely with the HR Administrative Assistant and support staff to ensure seamless, uninterrupted coverage of the front reception area during business hours.
Visitor & Meeting Reception: Departmental Assistance: Provide administrative support to the City Administrator, Deputy City Administrator, and Assistant City Administrator. Manages the City Administrator's calendar.
Records & Financial Documentation: Assist with purchasing card (p-card) reconciliations, invoice entry, and travel/conference registration and travel arrangements.
City Council Coordination : Document Processing : Compose, proofread, and format professional correspondence, memos, and Excel tracking sheets with strict attention to accuracy and privacy.
High School Diploma or GED equivalent required. An Associate's degree in Public Administration, Business Administration, Office Management, or a closely related field is highly preferred. Must be highly proficient in Google Workspace applications including Gmail, Docs, Sheets, Drive, etc. Two (2) to three (3) years of progressive clerical or administrative experience. Or any equivalent combination of training and experience which provides the required skills, knowledge, and abilities.

Applications accepted online at Applications accepted until October 14, 2026. The City of Clemson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.