Head of Products - Remote

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.When you join the Nelnet team, you're part of a community invested in the success of each individual. Create a collaborative and transparent environment that helps deliver business value in a quick and interactive fashion. Collaboration, relationship-building, communication, and leadership are key aspects of the Product Manager role. The ultimate purpose of the Product Manager is to develop strategic vision and product roadmaps with internal and external stakeholders, prioritize needs based on business value, and work with stakeholders and development teams to deliver on individual initiatives within the product, working with others to coordinate timelines, budget, and resources to complete work within program guidelines.This position follows a hybrid work schedule and requires associates to reside within 30 miles of one of the following office locations: Associates are expected to work both remotely and in-office, with a standard requirement of 24 hours per week in the office to support collaboration, team engagement, and business needs. Hybrid work expectations may be adjusted based on business needs and manager discretion.Work with all areas of the organization to understand customer opportunities, compliance, regulations, market trends and customer behaviors. Ensure the roadmap is shared and understood by product owners, stakeholders and the teams.Work with product owners to ensure a common understanding of projects goals and desired outcomes and work together to ensure the projects meet those goals. Responsible for maintaining a product level backlog including milestones, epics, user stories and acceptance criteria. Bachelor’s degree or related fields and/or commensurate experience. EXPERIENCE: 4+ years’ agile experience2+ years’ experience as a Product Owner or Product Manager required.Proven leadership and employee development capabilitiesStrong customer service focusExceptional organizational skillsExperience developing and implementing processes and procedures.Exceptional oral, written, and interpersonal communication skillsSolid financial and budgetary skillsAbility to successfully manage multiple, simultaneous initiatives and conflicting priorities.Demonstrated skills in project management techniques, methods, processes, and practices.Ability to meet and manage customer expectations in a professional and timely manner.This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at View phone number on click.appcast.io or View email address on click.appcast.io of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Madison, WIType: Full time