Head of Project Services

Job Category Service Advisor, Marina

Employee Type Full Time

Phone View phone number on click.appcast.io

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM Teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the Marine industry. Paid Holidays

Boating Discounts

Tuition Reimbursement Program

ABYC Training

The Project Manager is responsible for providing support to the Service Director, Service Team, and customers. Responsibilities include liaising with customers and determine needs, providing clear and precise instructions on the work order for the technician, estimating and scheduling the work required, following through to make sure the work is completed correctly the first time in a timely manner and invoicing and collecting payment in a prompt and timely manner prior to vessels departure.

Provide support to Service Director, Service Team, and customers

Determine all needs and act as liaison between customers and Service Director

Generate invoice for all work provided by service departments

Available to work overtime when required to meet deadlines

Safety and Environmental Responsibilities

Follow SHM Safety and Environmental rules and complete required related training.

Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.

Report all accidents, injuries, spills and near misses immediately.

High school diploma or equivalent required

Proficient in Microsoft Office

Basic boat handling skills a plus

Any skills considered standard that a Project Manager should possess

Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties

Gladly provides responsive, and high level of service to our teammates and members

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.