Head of Sales & Customer Service

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Paid time off plus paid holidays

• Medical/dental/vision insurance plan
• Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
• We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continually strive to foster teamwork, engagement and enhance our employee’s skills and competence by providing appropriate training.

Compensation Range: 95,300-145,000 plus quarterly sales bonus
Compensation may vary based on applicant's work experience, education level, skill set, and/or location.
The Services Estimating Manager oversees the team responsible for developing accurate labor, material, and subcontractor cost estimates for service-based projects. This role ensures that all estimates align with operational capabilities, established pricing strategies, and project profitability goals. The manager coordinates with sales, project management, and field operations to ensure estimates accurately reflect real-world execution conditions and scope requirements. Additionally, the role maintains estimating tools and historical data libraries to support team efficiency and consistency.
Supervise and mentor a team of service estimators, providing technical guidance and performance coaching.
Operational Delivery: Ensure the timely and accurate delivery of estimates, proposals, and pre-sale documentation to meet project deadlines.
Quality Control: Data Maintenance: Support the maintenance of pricing databases, including labor rates, materials, and subcontractor costs.
Partner with sales and operations to clarify project scope, identifying potential constraints or value-add opportunities.
Performance Tracking: Manage and report on KPIs associated with the delivery and accuracy of estimates and proposals.
Risk Assessment: Ensure team estimates account for safety, logistics, and execution risks.
Customer Support: Assist with proposal creation and participate in customer bid reviews as required.
Bachelor’s degree in Construction Management, Engineering, Business, or a related field (or equivalent experience).

• Strong knowledge of service operations, including labor planning and material costing.
• Proficiency with estimating software and advanced Microsoft Excel (cost models, pivot tables).
• Proven ability to manage a team under tight deadlines across multiple project types.
• Familiarity with ERP systems and CRM platforms preferred.

This position will work in an office setting, expect minimal physical demands.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.