Service Concierge Customer Support Position

Sonida Senior Living

Job Posting

Find your joy here, at The Ashton on the Plaza, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Ashton on the Plaza, a premier retirement community in Kansas City, Missouri, provides quality care to residents in an ASSISTED LIVING, MEMORY CARE community.

What we offer you:

Flexible scheduling

Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.

SafelyYou - AI video technology that detects and prevent falls

Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care

Sage - Improve call light response time and improvement to service and care

Microsoft Power BI - one stop for all data needs

Company support for educational and learning opportunities

Paid referral programs for Team Member and Resident referrals

Medical, dental, vision, and life/disability insurances
401k retirement savings offering a discretionary match determined each year based on company performance
Employee Assistance Program
Dependent Care and FSA saving accounts
PTO available day one
Paid Training

Benefit eligibility dependent on employment status
*Eligibility based on location

Receptionist Responsibilities include:

Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information

Greets and directs visitors to the community

Receives, sorts, and forwards incoming mail

Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)

Resolving customer questions and concerns

Qualifications:

Enjoy providing exceptional customer service and care to our senior residents

Appreciate the value of being a dependable & responsible member of greater team

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Sonida Senior Living

Apply

Vacancy posted 4 days ago

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