Head of Internal Communications

Communications ManagerSkip to main content# CareersCommunications Manager page is loaded## Communications ManagerApplylocations: OKLAHOMA CITY, OKtime type: Full timeposted on: Posted Todayjob requisition id: JR113408## **About Auris**Auris is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.**Summary of This Role**This role sits at the intersection of employee experience and client trust - responsible for the stories we tell inside our walls and the messages that reach the employers and businesses we serve.You will be a primary owner of high-visibility internal communications - from executive messaging and change management campaigns to culture content and company-wide announcements - while also supporting client-facing communications that reinforce Auris's credibility, trust, and service commitment. You are comfortable writing for a COO and for a CSR in the same week. You understand that in a payroll SaaS environment, what we say (and how fast we say it) directly affects client confidence and employee performance.This role is right for a communicator who is disciplined but creative, can manage multiple fast-moving workstreams, and brings a builder's mindset to a function that is still scaling.**What You’ll Do****Internal Communications (~70%)*** Develop and execute internal communications plans for company initiatives, product launches, leadership announcements, and organizational changes.* Ghost-write executive communications reflect each leader's voice and land with clarity and credibility.* Own content production for MyAuris (our company intranet), including culture content, news updates, program spotlights, and team features.* Manage change management communications for technology transitions and process rollouts affecting front-line employees and field teams.* Maintain a consistent editorial calendar and communications rhythm across channels, ensuring employees hear about what matters.* Develop communications frameworks, templates, and playbooks that improve speed and consistency across the team.**Client Communications (~30%)*** Draft client-facing communications for service updates, system changes, compliance notifications, and proactive outreach from the Auris team.* Support crisis and incident communications, including holding statements, client notifications, and internal briefings aligned to our Incident Response framework.* Collaborate with Client Success and Operations to develop messaging that reinforces trust and reduces client anxiety during transitions or issues.* Write and maintain client communication templates that front-line teams can deploy quickly and consistently.* Ensure tone, accuracy, and timing of all client communications meet Auris standards and reflect our commitment to unreasonable hospitality.**5-7 years of communications experience, with a demonstrated track record in internal communications, corporate communications, or a closely related function.* Exceptional writing ability across formats and audiences, from executive memos to Teams announcements to client notifications.* Experience in SaaS, fintech, HR tech, or payroll strongly preferred; you understand the stakes when communications touch employee paychecks or client trust.* Proven ability to manage multiple projects simultaneously in a fast-paced environment without losing quality or missing deadlines.* comfort navigating different voice profiles and communication styles.* Familiarity with intranet platforms, email deployment tools, and project management systems (experience with Axero, HubSpot, or Wrike a plus).* What we offer*** Competitive compensation and performance incentives.* Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.****Why Join Us:**At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.**Physical Wellness:** Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; Mental Wellness:** Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.* **Financial Wellness:** Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; legal plan options; We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.