Parts Associate / Retail Counter

Parts Retail Associate

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.

Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.

Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.

Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.

Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.

Stock incoming inventory in the correct location.

Maintain the parts department in clean and orderly manner.

Provide customers with needed information and offer additional sales opportunities.

Create and maintain merchandising display to promote product sales.

Provide an exceptional customer experience to drive loyalty

The performance of a Parts Retail Sales Associate is measured by achieving:

Parts Sales Targets

Customer Satisfaction Targets

High School diploma or equivalent

Proven ability to provide an exceptional customer experience

One year of experience in an automotive parts department.

One year of sales experience

Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.