CNA - Medical Flex

Medical Assistant

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

Our Mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence, within a healthy fiscal environment.

The Medical Assistant performs a wide variety of duties and responsibilities in a manner that emphasizes quality of care and customer service. Patients are the key priority in this position, requiring the MA to serve as a point of contact in an environment that promotes patient comfort and trust. The MA communicates to the Lead MA immediate concerns regarding patient interaction. The MA reports to the Health Center Administrator.

Age/Patient Populations Served:

Adult (19 – 64 yrs.)

Patient with developmental delays

Administer Injections, Immunizations, and Venipuncture according to orders in the EHR for adults and children

Collection of Lab Specimens

Responsible for reporting to other sites as needed

Responsible for all front Desk Functions in a Primary Care setting

Answer Phones

Responsible for patient registration data entry

Extensive medical terminology

Complete assigned training as required

Translate using Spanish (if bilingual)

Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.

Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.

Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.

Comply with Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards.

Adhere to all PHMC Policies and Procedures.

Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.

Maintain MDS sheets according to federal and state regulatory agencies

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Phlebotomy and Lab Skills, Knowledge of billing procedures, and Insurance verification

Data Entry

Familiar with Managed Care Plans and Referral Process

Extensive Medical Terminology

Must be bilingual (Spanish-speaking)

Must be flexible

One to two years of experience in a clinical laboratory/medical office environment.

High School Diploma or GED equivalent

Diploma from Accredited Medical Assistant School

Medical Assistant Certification

Moderate noise (examples: business office with computers and printers, light traffic) and exposure to blood-borne pathogens that will require the use of personal protective equipment.

PHMC is an Equal Opportunity and E-Verify Employer.