2nd Shift Parts Professional
Hendrick Automotive Group Corporate
Terry Labonte Chevrolet Location: 1401 Bridford Pkwy, Greensboro, North Carolina 27407 Summary: Responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop. The Parts Counterperson is also responsible for placing special orders. Assists customers in selecting and purchasing parts. Places special orders for parts. Provides pricing and product information to customers. Dispenses parts to the service department and body shop. Orders out-of-stock parts requested by customers. Assists in taking inventory. Maintains CSI at or above dealership standards. Answers telephone promptly and consistent with dealership guidelines. Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting Automotive o Business o Human Resources o Information Technology Desired Work Experience: up to 3 years o 3-5 years o 5+ years Education/Experience: Working knowledge of automotive parts. Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of the Parts portion of the Dealership Management System and other computer applications to support operations. Ability to communicate effectively with customers and company personnel. Scheduled shifts may include evening hours, weekends, and some holidays. Duties are performed primarily at the parts counter and in the parts department. Work includes retrieving parts for customer purchase and moving throughout the parts, service, and body repair departments. Employee continuously interacts with customers and parts and service department employees. Verbal and Writing Ability: Ability to effectively present information in one-on-one and small group situations to customers and other employees. Have working knowledge of automotive parts. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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