Head of Compliance Projects

The Project Manager provides support to our Electrical Testing and Field Services customers. This position is responsible for working directly with members of sales, engineering, and operations to provide technical and commercial sales support including identifying and qualifying leads, job costing/estimating, proposal generation, and post-order sales support.

On occasion, perform job walks with sales staff at customer sites.
Review customer RFPs, engineering drawings, and technical content.
Reading and interpreting electrical specifications and drawings.
Estimate work hours, required materials, travel, logistics, and other project needs to meet customer scope of work.
Develop proposals and costing spreadsheets for jobs and projects.
Develop and maintain a knowledge base library of reference materials for use in preparing proposals, presentations, and technical collateral.
Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information.
Accountable for maintaining status of projects and providing the client with this information.
Help manage the on-going schedule and travel planning to facilitate timely response to customers.
Work may require flexible hours, weekends, holidays and night work. All work and decisions shall be conducted in strict compliance of all regulatory law.
Follow all company policies and procedures.
All work and decisions shall be conducted in strict compliance of all company and regulatory laws.
Other duties as assigned by manager.

Bachelor's degree in related field or experience equivalency and a minimum of 5 years related experience.
Ability to read and understand complex blueprints, schematics, parts lists, and additional technical materials for troubleshooting circuit breakers and electrical power equipment. Field Service experience.
Effectively communicate verbally and in writing with customers and peers. Must be able to read, write, and speak English fluently.
able to multi-task with shifting priorities
Good customer service, time management and follow-up skills.
Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
Able to work with various people throughout the organization-Customer Focused.
Strong computer skills including Microsoft Word, Excel, Outlook, and data entry; CRM experience a plus.
Exceptional verbal and written communication skills, and excellent telephone personality skills.
We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Job: Full-Time, Non-union
Travel: Up to 30% travel
Compensation: $38 to $57 (depending on skillset, certification, and experience) per hour and is eligible for overtime.
Relocation: Relocation assistance is not offered for this role.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, matching 401k, and paid time off.

Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.

Prolonged periods of sitting at a desk and using a computer. Regular use of office equipment such as keyboards, telephones, and other office machinery.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities