Automation Software Engineering

As a Software Engineer and member of the Platform Stability team, you will help build, fine-tune, and maintain a novel AI-powered tool for diagnosing technical issues and identifying root causes. You will collaborate cross-functionally to gather requirements, develop AI/ML and analytical models, and drive data-driven insights — all as part of a high-performing team.
Design and implement agentic AI systems with structured interfaces, reasoning loops, and robust error handling
Build and maintain data pipelines, scheduled workflows, and benchmarking infrastructure
Develop evaluation and scoring systems to measure and continuously improve model output quality
Integrate the platform with internal and external services, including ticketing, messaging, storage, and observability
Collaborate with cross-functional teams to translate business requirements into technical AI solutions
Architect and maintain production-grade AI solutions with focus on scalability, reliability, and performance
BS in relevant engineering discipline and 4+ years of relevant work experience
SW development, Strong Python with applications in AL/ML
Familiarity with AI agents and their applications, including prompt design, tool calling, context management, and evaluation
Experience or strong interest in Data Science and Engineering
Experience or strong interest in creating Analytical or AI/ML-based models for real-world problems
Bonus Qualifications

Familiarity with major LLM providers (OpenAI, Anthropic, Google, Meta, etc.) and understanding of their trade-offs in terms of performance, cost, latency, and capabilities
Experience integrating AI capabilities into applications or eagerness to learn application development
Full-stack development experience with both backend and frontend technologies
$There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.