Head of Product, Virtual Care

About Us: Carefeedis the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform,Carefeeddigitizes and automates the work that takes teams away from residents and families.

It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers chooseCarefeedbecause it is simple to learn, powerful in practice, and built for the realities of multi-community care.

Trusted by thousands of communities across the US and Canada,Carefeedhelps every organization deliver a better experience for residents, families, and the teams who care for them.

We are seeking a Senior Product Manager, Admissions to own and evolve Carefeed’s platform. This is a highly impactful role for a product leader who enjoys tackling complex problems, defining clear product strategy, and delivering high ‑ quality solutions in a rapidly growing market.

Discovery & Customer Understanding

Deeply understand customer workflows, pain points, and success metrics through research, feedback, anddata

Partner with Customer Success and Sales to synthesize customer insights and prioritize impactfulwork

Translate complex customer needs into clear, actionable productrequirements

Partner with Engineering to ensure technical feasibility, quality, andscalability

Quality,Compliance&Reliability

Ensureproductfunctionality meetshigh standardsfor reliability, performance, and security and compliance

Champion product quality, usability, and consistency across theplatform

Strong ability to translate customer and business needs into clear product strategy and executionplans

Work Location : Remote based in the US or on-site in Chicago, IL or Cincinnati, OH

Join a fast-growing startup making a real impact in the lives of senior care providers and their communities

Comprehensive medical, dental, and vision insurance to support your health and well-being

401(k) plan to help youplan for the future

Paid vacation, sick time, and company-paid holidays to support work-life balance

A culture that values growth and development, with opportunities to grow your career as we scale

Carefeedprovides equal employment opportunities to all employees and applicantsfor employmentand prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.