Now hiring hostess and servers

Job Title

Work and Perks

You being you makes us uniquely us! Almost always, you're the first person guests meet when they come to Miller's Ale House. You make sure their experience starts perfect by setting the tone from the moment the door opens.

So what does it take to work with us? We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right, and you've got our interest.

What we offer:

• 50% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health Benefits

Requirements and Qualifications

Showcases a warm, upbeat, and energetic demeanor to Guests

Arrives to work on time as scheduled and ready to work

Follows Miller's Ale House policies in all respects, including, but not limited to, time recording requirements, such as clocking in and out

Greets Guests in a warm and friendly manner while also acknowledging all Guests that are within five feet of their location

Seats Guests based on their seating preference when possible.

Rotates seating with different servers to ensure even workloads for Servers, as well as ensure prompt service

Provide departing Guests with a warm salutation thanking them for their visit and inviting them to return

Supports Service Team Members in bussing dishes, sanitizing, and resetting tables on an as-needed basis

Supports other front of house Team Members to ensure that all Guest requests are fulfilled promptly

Manages the placement of Guests within the entrance area for enhancement of Guest experience and ensures the safety of all Guests and Team Members

Provides accurate wait times to Guests and recommends waiting options, e.g., seating at the bar

Answers incoming restaurant calls in a friendly, professional manner

Maintains a neat and organized workstation and entrance area

Completes tasks included on the Host opening and closing sidework charts

Ensures restrooms are clean, tidy, and stocked

Communicate with fellow Team Members and Management to keep one another informed

Ensures side work has been completed and stations are properly stocked

Notifies Management immediately of any potential issue with Guests, Team Members, and/or long wait times

Safety & Sanitation

Washes hands every 20 minutes throughout the shift

Maintains clean and sanitized work areas

Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

Teamwork & Skills

Supports other front-of-house functions as needed, recognizing that everything within the four walls of the restaurant impacts the Guest experience

Exhibits friendly disposition and attentiveness to Guests

Positively communicates with other Team Members and Management to keep one another informed

Provides exceptional service throughout the entire shift

Possesses strong communication skills and the ability to work alone as well as with a team

Ability to multitask and work in a fast-paced environment

Willingness to complete all tasks to ensure Exceptional Guest Experiences

Basic reading and handwriting skills with the ability to operate the restaurant's front door seating software

Must be a minimum of 18 years of age unless otherwise dictated by state law

Sets up Team Members for success at shift change

Physical Demands

The Host/Hostess is expected to be able to perform the essential job functions described in this document with or without reasonable accommodation. Physical demands include:

Remains standing and walking for extended periods

Reaching, bending, squatting, and lifting, up to 20 lbs., for short distances

Ability to work with varying noise levels

Ability to frequently communicate and timely exchange information with Managers, Team Members, and Guests in a fast-paced, high-stress environment.

Miller's Ale House Restaurants