Call Center Dispatcher/1st, 2nd or 3rd Shift

Overview

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people.
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.
Job Skills / Requirements

Are you detail oriented, customer- focused and looking to help others?
Are you enthusiastic, self-motivated, dependable and looking for a place to grow your skills?
Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people to join our nationally recognized, Five Diamond Certified Monitoring Center!
Dispatchers serve as the life-saving link between residential or business properties and the police, fire and emergency services in local areas.

• Schedule is set days and shifts.
• Days off will be consecutive but these are weekend schedules
• Starting pay is $17 per hour!
• Training will be on 1st or 2nd shift.

Competitive Pay with increases available based on performance
Great Benefit Package including Health, Dental, Vision, Disability, Life, 401K with match, and Paid Time Off
Stable company with over 60 years of experience providing security to our communities and continued growth
Career Advancement opportunities
Opportunity to make a positive impact in the lives of others while helping protect those in your community
What You'll Be Doing:

Answer and follow up incoming signals, alarms and requests
Initiate outbound calls to customers, police agencies and emergency contacts
Accurately document accounts to note any events that occurred or action taken
Work additional hours when necessary - fill open shifts and cover during storms.
When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate departments.
As this position develops, the employee may be assigned additional duties or special projects as deemed necessary by management.
What You'll Need To Do This:

High school diploma or general education degree (GED) is required.
One to three years dispatching, call center, and/or multi-line phone experience highly preferred.
Strong customer service focus/skills a must.
Must be detail-oriented and able to handle multiple tasks.
Strong computer skills with demonstrated experience in Microsoft Office Suite including Word and Excel. Internet skills required.
Must be able to pass a pre-employment background check and drug test.
Possess the ability to multi-task and pay strong attention to detail.
Education Requirements (All)

High School Diploma/GED
Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan