Head of Programme Management

As Director of the Kessler Center for Easterseals New York in Rochester, you will lead a team of educators, clinicians, and other professionals dedicated to providing high-quality integrated educational, residential, and community-based services for people with intellectual and developmental disabilities. Reporting to the Executive Director for Easterseals New York, you will be responsible for ensuring delivery of high-quality services, compliance with regulations, financial stability, program growth, operational excellence, and dignity for all program participants.

Program Operations

Oversee program operations – monitoring performance, ensuring compliance with regulations and best practices, evaluating outcomes, and making data-driven improvements.

Policies & Procedures

Review and update existing policies and procedures to ensure consistency and quality throughout the program.

Relationship Management – Funders & State Regulators

Community Outreach

Build partnerships with community agencies, hospitals, and other referral sources to increase program visibility within the region.

Represent Easterseals New York at public events and promote awareness and understanding of I/DD issues within the community.

Regulatory & Funder Communications Management

Develop program budget to ensure financial sustainability and monitor expenses and funding to optimize resource allocation.

Ensure the maintenance of records that meet legal requirements and best practices for documentation of evaluation, clinical care planning and implementation, safety planning, and adverse incidents including agency response.

Bachelor's degree in Human Services, Behavioral Health, Health Administration, Nonprofit management, or related field.

10+ years Supervisory experience in organizations with complex regulatory and policy environments.

Worked with people with intellectual and developmental disabilities.

Able to comply with complex regulatory environments, particularly OPWDD, DOH, OMH, and NYSED.

Strong organizational, administrative, and communication skills (both verbal and written) with excellent interpersonal skills.

Strong analytical skills enabling accurate assessment of situations and implementation of effective actions.

Health insurance (Medical, Dental, Vision)

Retirement plan 403(b)

Flexible Spending Account (FSA)

Life/Accident insurance

Short-term Disability Insurance

Long-term Disability Insurance

Employee Assistance Plan (EAP)

The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality, dignity, and independence in their own communities. We provide exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and play in their communities. We change the way the world defines and views disability by making profound, positive differences in people's lives every day. In Rochester, NY, we operate The Kessler Center, an approved private special education (853) school offering both residential (CRP) and day placements for students with developmental disabilities. The Kessler Center is an available option for school districts seeking an out-of-district placement for students who need an alternative educational path due to their developmental disabilities. The Kessler Center has broad expertise working with students across the entire range of developmental disabilities, including Autism Spectrum Disorders, as well as with children who struggle with behavioral challenges. In addition to The Kessler Center, we operate a dayhab program and provide respite care. Website:

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.

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