Retail store front desk receptionist

Job Summary The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.
JOB DETAILS Job Summary The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.
Key Responsibilities Manage reception desk operations to ensure consistent coverage during business hours
Greet and assist customers, vendors, and visitors in a professional and efficient manner
Answer and direct incoming calls to appropriate departments or personnel
Maintain accurate documentation and records in accordance with company standards
Ensure compliance with required documentation and posting requirements
Monitor and organize incoming and outgoing communications, including messages and inquiries
Assist with coordinating internal communication between departments
Maintain cleanliness, organization, and overall presentation of the reception area
Identify and elevate operational issues, documentation concerns, or compliance gaps
Qualifications Previous experience in reception, administrative, or customer service roles
Strong communication and interpersonal skills
Ability to manage multiple tasks and priorities in a fast-paced environment
Strong attention to detail and organizational abilities
Basic proficiency in Microsoft Office (Excel, Outlook, etc.)
Preferred Qualifications Experience in a retail or warehouse environment
Familiarity with administrative processes and documentation requirements
Experience handling high-volume customer or call interactions
Work Environment / Expectations Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.
Benefits & Perks Medical, Dental, and Vision Insurance Coverage
401(k) Retirement Plan with Employer Match
Paid Time Off (PTO) in accordance with company policy
Six (6) Paid Company Holidays
Tuition Reimbursement Program (subject to eligibility and plan guidelines)
Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
All benefits are subject to eligibility requirements and plan terms
Job Ref #: 4199ceb2-a21d-4255-bcfd-7035a746eedb
Date Posted: 2024-12-03

#J-18808-Ljbffr Jetro Restaurant Depot