Managing Head of Retail Sales

Boot Barn is where community comes first. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Assistant Store Manager Duties

Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.

Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.

Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, support interviewing and hiring for the store team, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.

Assess and communicate localized customers' needs to Store Manager.

Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market.

Lead and coach associates in building customer engagement through the B Rewarded Loyalty Programs. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.

Accountable for markdown compliance and execution. Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.

Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.

Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.

Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.

Possess well-developed business acumen and understands all aspects of the store's operations.

Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.

Additional duties as assigned by District Manager or Store Support Center partners.

Associate's Degree and/or 2 to 4 years of experience in retail store management

Experience managing direct reports and leading teams in a selling environment.

Strong organizational and time management skills with the ability to manage multiple priorities.

Strong communication, customer service, time management and organizational skills.

Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.

Up to 15% travel to support local stores, as needed.

Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.

Conflict Management: Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust.

Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success.

Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals.

Competitive hourly rate*($25.00-$30.00) plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.

Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.

Medical, Dental, Vision and Life Insurance.**

Flexible schedules and work/life balance.

Opportunities for growth at every level -- we are opening 50+ new stores each year.

*Standing, walking, and squatting more than fifty percent of the work shift.

Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.

Must be able to see, hear and speak in order to communicate with partners and customers.

Light: Office work, some lifting, bending, stooping or kneeling, walking

[ The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.

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