Remote Head of Partnerships

As part of Arizona State University’s charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve.

The Partnership Manager of Professional Learning leads the full lifecycle of professional development (PD) for ASU Prep Global’s school and district partners, school leaders, and educators. This includes discovery and scoping in collaboration with the Partnership Director, independently designing and delivering custom content, session evaluation, as well as expanding and renewing business. Serving as the dedicated manager for all partnership professional learning, this role is the primary point of contact for implementing partners’ PD needs across Arizona, the United States, and internationally.

The Partnership Manager of Professional Learning translates partner goals into customized, outcome-based professional learning; facilitates engaging sessions in virtual, hybrid, and in-person settings; manages the project, PD operations, coordinates facilitators, and ensures successful delivery on PD; and uses participant and partner data to drive satisfaction, renewal, and revenue growth. The role works collaboratively across departments, and with ASU Prep Academy network staff and leaders to ensure every partner receives consistent, high-quality professional learning that reflects the ASU Prep Way.

Bachelor’s Degree in Education, Curriculum and Instruction, Learning Design, Educational Technology or related field

online or blended K-12 experience strongly preferred.

3+ years of experience designing and delivering professional development or adult learning for educators and school leaders across a broad range of topics, including adult learning theory, blended learning programs, classroom simulations, game-based learning, and digital learning, preferred.

2+ years of experience in account management, client success, partnership implementation, education sales, or a comparable client-facing role, preferred.

Experience working with international or culturally diverse partners, preferred.

Ability to travel approximately 20-25% domestically and internationally; S. passport or be able to obtain one.

Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card.

Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered.

Partnership Management
Serve as the primary point of contact and partnership manager for partner professional learning, from post-sale handoff through delivery, evaluation, and renewal.

Work closely with Partnership Directors to lead discovery conversations with partner leaders to identify professional learning needs, goals, audiences, and measures of success.

Scope customized PD solutions, recommend formats and hours, and prepare proposals, agendas, and scopes of work in collaboration with the Partnership team.

Plan, design, and coordinate PD implementation plans for each partner, including timelines, checklists, facilitator assignments, and communication plans.

In collaboration with the Partnership team, participate in consultative discussions with partners, recommending ASU Prep Global products and services aligned to partner needs.

Maintain accurate partner professional development records in Salesforce, track and report delivery, outcomes and satisfaction.

Support partnership renewal and expansion by evaluating professional development data, and identify opportunities for new or expanded revenue-generating offerings.

Design customized, outcome-based professional learning experiences grounded in adult learning principles and aligned to partner goals.

Develop facilitator guides, slide decks, participant resources, job aids, asynchronous courses, and digital resources.

Build, curate and maintain professional development repositories, ensuring content remains current, organized, and accessible.

Collaborate with subject matter experts across the ASU Prep Academy network, ASU Prep Digital, and Arizona State University to develop and refresh high-quality content.

Facilitate engaging professional learning in virtual, hybrid, and in-person settings for audiences in Arizona, nationally, and internationally.

Lead ASU Prep Experience school tours and site visits for current and prospective partners.

Provide job-embedded coaching, feedback, and follow-up support to participants and partner leaders.

Review participant artifacts and other evidence of learning to support program quality and fidelity.

Professional Development Operations, Quality & Capacity
Coordinate scheduling, registration, stakeholder communications, travel, and logistics for all partnership professional learning in accordance with ASU Prep policies.

Manage PD website access, course enrollment, reporting and distribute professional development certificates.

Administer surveys and analyze participant feedback and outcome data to identify trends and drive continuous improvement.

Recruit, onboard, assign, and support contract facilitators and internal presenters, balancing workloads and ensuring consistent, high quality delivery.

Maintain and continuously improve standard operating procedures, templates, and systems for partnership PD.

Partner with the Chief Partnership Officer, Partnership Directors, and Partnership Account Managers to establish and achieve professional development revenue, delivery, and satisfaction goals.

Strategize with the Partnership team on leveraging professional learning to drive product usage, program engagement, and customer retention and growth.

Support new business through participation in partner presentations, demonstrations, strategic meetings and development of promotional assets for PD offerings.

Support new initiatives, pilot programs, and organizational priorities identified by the Partnership Team.

Deep understanding of adult learning principles and how to apply them to professional development design and delivery.

Knowledge of K-12 instructional frameworks and priorities including PLCs, MTSS/RTI, literacy, assessment, student engagement, and AI in education.

Proficient knowledge of online, blended, and face-to-face instructional models and operations.

Ability to create professional development proposals and scoping implementations of varied size and complexity.

Strong consultative, relationship-building, and customer-service skills, with the ability to communicate customer needs and provide viable solutions.

Exceptional project management and origination skills, with the ability to manage multiple partners, priorities, and deadlines while collaborating effectively across cross-functional teams.

Strong analytical skills, with the ability to track and interpret data, identify trends, and effectively communicate findings to stakeholders.

Proficiency with learning management and customer relationship management systems such as Canvas and Salesforce, as well as Zoom, Teams, Slack, Google Workspace, and Microsoft 365.

Growth mindset and adaptability, with the ability to work independently, exercise sound judgment and initiative, and balance speed and quality as organizational and customer needs evolve.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must use hands, arms and fingers to input data, handle, feel or reach. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception.

Remote (Arizona Preferred)

TRAVEL

Travel of approximately 20-25% is required, both domestically and internationally, for partner professional development, site visits, school tours, meetings, and conferences. Travel locations may vary and may require overnight and multi-day stays.