Senior Liability Claims Adjuster (Senior Claims Adjuster)

We are looking for a Commercial Insurance Claims Representative to join our fast‑growing claims team. In this role you will review and process simple and straightforward commercial claims within assigned authority limits, following policy and legal requirements. Perks include a direct employee insurance education and training paid by Liberty Mutual.

Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.

Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.

Determines policy coverage through analysis of investigation data and policy terms. Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.

Determines and negotiates settlement amount for damages claimed within assigned authority limits.

Coordinates work with other lines of business such as Appraisal, Rental, Subrogation, and Special Investigative Unit (SIU) as appropriate.

Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations.

Bachelor’s Degree preferred. High school diploma or equivalent required.

Claims handling skills and preferred commercial claims experience.

Strong customer service and technology skills.

Preferably, must hold or obtain required state adjuster license(s).

We value diversity, inclusivity, and provide comprehensive benefits, workplace flexibility, and professional development opportunities.