Head of Operations & Business Management

Job Title: Operations Manager- Newington, CT

Posting Start Date: 4/29/26

Division: Distribution

Posting Area: Operations + Manufacturing

Job Location: Newington, CT

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About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

PRIMARY ROLE:

Responsible for the efficient and accurate daily operations of the shipping, receiving, transportation, and production departments. This position requires the ability to develop, implement, control, and adjust branch plans to mirror the company’s growth strategy while simultaneously leading the team to achieve operational goals and efficiency targets for the branch in a safe productive environment.

JOB EXPECTATIONS:

Other duties as requested by management.

Ensure a safe working environment for all employees.

Daily activities for shipping, receiving, inventory control, and transportation departments.

Productivity goals for warehouse, production, transportation, receiving, and shipping.

Creation of capital expenditure requests and costs justifications for these expenditures.

Practice Lean programs within the branch and proactively drive continuous improvement.

Ensures that all products built, received and/or shipped meet or exceed customer expectations.

Working with GM or DC Manager to develop goals and objectives for the operations department.

Protects the assets of the company by implementing appropriate security and process controls.

Hiring, coaching, teaching, training, development, and performance evaluation of current employees and supervisors.

Communicates priorities, progress, and expectations through daily huddle meetings (5- 10 minutes long) and monthly department meetings.

Oversees and develops plans for efficient use of materials, machines, and employees by analyzing and adjusting daily, weekly and monthly to the volume of business in the branch.

JOB SPECIFICATIONS:

Bachelor’s degree with a concentration in logistics or related field

Experience in millwork and building materials is desirable

Lean or Six Sigma experience is beneficial

Experience in managerial assignments in the distribution industry is desirable

Proficient in Microsoft Office (Excel, Word, and PowerPoint)

Must be able to read, analyze, and interpret common technical journals, financial reports, and legal documents.

Must have the ability to respond to common inquiries or complaints from customers or members of the business community.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume - ability to apply concepts of basic Algebra and Geometry.

Summary of Company Benefits:

Health, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with a Company Match

Group Term Life Insurance and AD&DD

Employer Paid Long-Term & Short-Term Disability

Voluntary Supplemental Hospital and Accident Plans

Employee Assistance Program

8 Company Paid Holidays & 1 Floating Holiday

Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre‑employment background and drug screening, and some positions require a fitness for duty test.

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