Full-Time Communication Dispatcher

Every day, the Authority's highways provide the safest, quickest, and most convenient routes for hundreds of commuters, truckers, and recreational travelers.
We are committed to constantly improving the safety, technology, and resiliency of our toll roadway systems through sound fiscal policy and maintaining an excellent state of good repair that promotes the connectedness of our customers across the state and region.
The New Jersey Turnpike Authority (NJTA) is accepting applications for current and future openings as a Communications Dispatcher in the Operations department, located at the State Traffic Management Center in Woodbridge, NJ.
The Communications Dispatcher is responsible for receiving and clearly disseminating vital, safety related information on the entire roadway, to all interested parties, both Authority employees and external agencies and individuals.

Performs two-way multi-channel communications dispatching duties for the entire length of the roadway, with the goal of maximizing the safety of the traveling public at all times. Dispatches Authority Maintenance, Operations, and other departmental staff and equipment to the location required. Coordinates the communications with contractual safety services, such as wreckers and hazardous materials responders in emergency situations.
Maintains an accurate and up-to-date knowledge of the roadway to enable the timely delivery of emergency services assets. Communicates with all Authority contracted garages, contract tire services, contract road service, and courtesy patrols to arrange for towing and service of disabled vehicles from Authority property.
Operates Authority equipment, including, but not limited to, CRT's telephones, radio broadcast, and computer input/output devices in an efficient, correct, professional and sage manner.
Performs any and all other related duties as assigned by supervision.
High school graduate or GED. Preference will be given for additional course work in Communications and/or technical related field
Minimum two years professional experience as a fire, police, or ambulance dispatcher.
Clear and concise communications skills including voice quality
Determination of shift shall be made following offer of employment. This position is ineligible for flex time and/or telework. Toll-free commutation is available for employee travel to and from work on the NJ Turnpike and Garden State Parkway.
This position is represented by IFPTE Local 194. All Local 194 NJTA full time employees are entitled to participate in the following benefits per the guidelines of the collective bargaining agreement: Medical, dental, vision, and prescription insurance after applicable waiting period; Enrollment in the NJ Public Employee Retirement System (PERS) if eligible; PERS Life insurance and PERS Supplemental Life Insurance; Group Life Insurance; Time off including holidays, vacation days, sick days, personal days, leaves of absence, and other pre-approved days after applicable waiting periods.