Technical Training Facilitator

Job Summary The Training Specialist works closely with their manager to provide instruction and deliver various technical/hard skill training programs to staff at the warehouse level. This position ensures that training programs are implemented consistently across departments and shifts with the intent to enhance knowledge and skills of employees, ensuring a high degree of productivity, as well as increasing the accuracy and quality of work performed.

SHIFT SCHEDULE & WAGE Monday-Thursday from 6:00 PM to 4:30 AM

Starting wage is $22.00/hr and a potential of up to $0.88 in raises every 6 months

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities Provide high quality technical/hard skill training to newly hired employees as part of a robust onboarding program within the distribution center.

Administer ongoing technical training to all applicable employees during new process rollouts, system changes or after the identification of knowledge/experience gaps.

Communicate and collaborate with team leads and employees across departments and shifts to identify training needs and opportunities for continuous improvement

Support high performance standards using coaching, training, and development strategies that drive operational best practices across departments

Maintain a high level of operating knowledge and positive employee relations

Provide professional and constructive feedback to employees throughout the training process, based on company standards and expectations

Serve as a resource for all employees regarding job tasks, company policies and procedures and warehouse initiatives

Collaborate with the Manager of Training & Development on best practices for effective training strategies

Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals

Abide by all company and warehouse policies

Flex into other positions and departments and undertake additional duties as necessary to support the overall operation

Physical Requirements Work is performed while standing and/or walking, up to and including 12 hours/day.

Requires the ability to communicate effectively using speech, vision, and hearing.

Requires the regular use of hands for simple grasping and fine manipulations.

Requires regular bending, squatting, crawling, climbing, and reaching.

Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

Qualifications Experience Minimum of 1 year of relevant experience in training and development role; experience working with a large group of non-exempt employees preferred

Experience working in a distribution or manufacturing environment preferred

Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)

Strong analytical and problem-solving skills required

Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding

Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment

Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence

Customer service-oriented attitude with a demonstrated desire to exceed expectations

Ability to work off-shift as required to respond to urgent needs

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