Field Service Engineering Tech
TRUMPF Group
As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you passionate about helping others succeed? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?
Support TRUMPF customers in North America as a part of the technical service group
- Participate in training lasting approximately 5 - 6 months, with on-going training on existing and new products
- Install, maintain, troubleshoot, and repair TRUMPF equipment with high quality
- Demonstration and education of lasers and systems to customers and associates
- Complete basic retrofits, software installations and customer training
- Complete paperwork on time with high quality
- Work independently to resolve technical problems and maintain good relationship to customers
- Modification of machine application data
- Use relevant electrical measuring tools efficiently for trouble shooting
- Participate in continuous technical and other relevant training
- Demonstration and education of lasers and systems to customers and associates
- Provide on-call 24/7 telephone support as required, as a part of rotating on-call support
- Must be located, or ability to relocate, within 45 minutes of a major International Airport
- 100% travel required, both internationally and domestica
- Two-year technical degree in engineering or related field preferred, or combination of training and
2 or more years of experience in technical service, field service, repair or customer service required
Strong electrical and computer systems experience and high level of diagnostic skills
Experience with TRUMPF equipment considered advantageous.
Ability to conduct root cause analysis, document findings and explain to both external and internal customers
If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at View phone number on click.appcast.io or at View email address on click.appcast.io. This contact information is for accommodation requests only and can not be used to inquire about the status of application.
Vacancy posted 2 days ago
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