Flexible Evening Concierge

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniorsisn’tjust ajob,it’sa calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence. Happy Residents
On-Budget Operations
About the Role As the 2ndShift Concierge,you’llbe the welcoming face of our community,the first to greet residents, families, and guests, and the first to answer the phone. whileyou’llserve as the point of contact at the front desk,you’llalso beon your feet providing support wherever is needed.
High school diploma or equivalent (GED).
Previouscustomer service experience, professional appearance, excellentcommunicationand interpersonal skills.
Adaptable and flexible to shifting priorities; Knowledge of the local community,preferred.
Intermediateproficiencyin Microsoft Office (Outlook, Word, Excel).
Ability to communicate effectively in English with residents, guests, and staff.
Must meet local alcohol service requirements and obtain food handler permits within two(2)weeks of hire.
Key Responsibilities Create a positive first impression by performing valet parking services for residents and visitors.
Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors.
Respond promptly to emergencies, monitorresident call systems, and contact emergency services when necessary.
Oversee building safety systems, including firealarms;follow emergency procedures andassistresidents during fires or severe weather.
Handle administrative tasks such as scheduling transportation,maintainingaccuraterecords, coordinating guest suite reservations, and ensuring suites meet RLC standards.
Support community operations byassistingwith room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.
Maintain cleanliness incommon areasand ensure building security by locking and unlocking exterior doors at designated times.
Welcome new residents and guide them through the orientation process for a smooth transition into the community.
Manage office supplies, resident documents, and menus; perform clerical duties as assigned.
Benefits for Full-Time Employees Competitive compensationand benefits
Health, Dental, Vision
Life Insurance
Short- & Long-Term Disability
Legal & Identity Theft Protection

Fast-growing, family-owned company with 60+ communities nationwide
J-18808-Ljbffr Resort Lifestyle Communities