Loan/Credit Processor

Direct Consumer Loan Processor I

Chevron Federal Credit Union is one of the top-run credit unions in the country and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. Bonus/incentives for all regular employees

• Medical, dental, and vision insurance for employees and dependents paid at 80%
• Tuition reimbursement

The Direct Consumer Loan Processor I is responsible for loan document preparation, funding, and disbursement of funds for all consumer loans while working directly with the lending specialists and providing superior member service and collaboration.

Manages Loan Processing queue daily to ensure members receive loan documents within established service level agreements. Accurately generates and prepares applicable loan disclosures/documents for specific consumer loan products and utilizes electronic signature system to capture member signatures and/or initials correctly. Inspects returned loan documents to ensure all required signatures and/or initials are obtained prior to funding the loans. Performs pre-funding audits of loans to ensure accuracy prior to OnBase retention. Assists lending specialists with requests and tasks needed to complete and process applications. Achieves both individual and department goals for production, quality, and service. Provides phone support to the branches, Call Center, and Credit Union staff. Provides loan product and process support to all Credit Union staff and members. Maintains basic knowledge of the Credit Union's loan products and services.

High school diploma, GED, or equivalent.

Ability to read and interpret consumer loan documents such as, but not limited to, credit bureau reports, Truth in Lending disclosures, promissory notes, rate tables, and policy and procedure manuals.

Ability to interpret a variety of instructions furnished in written form, including but not limited to policy and procedure manuals, Regulation Z, Section 91 The Fair Credit Reporting Act, and UCC.

Ability to write and speak effectively in English using correct spelling and grammar.

Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Excellent customer service skills.

ability to quickly learn specialized applications and systems.

Ability to understand and align with our core competencies through daily projects and tasks:

Growth Mindset - Diversity & Inclusion - Communication - Change Ready Leadership

Responsibility - Problem Solving - Tech & Data Savvy - CU Business Acumen

Work involves extensive use of computers, up to eight hours per day. Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

Flexibility to occasionally work early or late hours and periodic weekend hours, typically with advance notice.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $23.77 - $32.68 per hour

Annual incentive opportunity ranges from 08% of incentive eligible earnings, based on a combination of institutional performance (02%) and individual performance (06%). Chevron Federal Credit Union