Community Relationship Banker

Community Banker

If you're looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.

Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees-through recognition, rewards, and opportunities to grow. Imagine starting your day in one of our 32 office locations, greeting neighbors who soon become more than customers-they become part of your story. In a Retail role, you're the trusted face of Wilson Bank & Trust, building relationships that last for generations. You'll know the "regulars" by name, and they'll know you as "their banker", the person they turn to for life's most important financial decisions. Over time, your career grows alongside theirs-you'll teach the next generation of bankers while still cheering on the families you've served for years. it's a chance to become a cornerstone in your community and a lifelong partner in people's financial journeys.

The Community Banker I performs teller and new accounts duties based on customer demand within a bank office. This position processes the opening of new accounts and the servicing of existing accounts while maintaining relationships for consumer and business deposit account customers. The Community Banker I assists customers, receives deposits, processes checks, disburses funds, verifies the accuracy of transactions and identifies fraudulent activity. The Community Banker I reports to the Office Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the mission.

Perform duties of both Customer Service Representative and Personal Banker based on customer demand within a bank office

Perform bank office activities to include providing service and support to customers, receiving deposits, processing checks, disbursing funds and verifying the accuracy of transactions

Guard against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Enter transactions in bank's recordkeeping system, recording all transactions and producing customer receipts

Balance cash drawer at end of shift

Maintain a work area that protects all negotiables and confidential records

Process the opening of new accounts and the servicing of existing accounts while maintaining relationships for consumer and business deposit account customers

Assist customers in use of online banking and mobile applications utilizing various electronic delivery channels

Stay abreast of changes and updates to bank products and policies and ensure the accuracy of information provided to customers

Identify and capitalize on opportunities to refer new banking products and services to the appropriate business partner

Attend training as requested

Participate in outside community activities as required

Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program

High School diploma or GED

• 1 year of retail banking experience preferred
• Ability to serve customers in a courteous and professional manner
• Ability to build relationships with customers and internal teammates
• Ability to develop and maintain working knowledge of Bank products, services, policies, procedures, and systems
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Ability to work Saturdays on a rotating basis
• Ability travel to other offices within region as scheduled
• Participation in community events as required
• That's why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our Employee Assistance Program and Employee Care Fund provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees' contributions are recognized companywide.

Whether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank, exploring diverse career paths through our Banker Academy Program, or investing in yourself through our Employee Stock Purchase program, you'll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.