Clinical Informaticist - Informatics, Clinical Informatics

Supports the use of clinical and/or business information systems to advance the use of clinical and operational information systems to improve patient care, safety, quality, and efficiency across the health system. Contributes to the design, optimization, training, and support of electronic health records (EHR) and related applications, enabling data-driven decision-making, seamless care delivery, and the successful integration of health IT solutions throughout inpatient and outpatient settings. Work is performed under moderate supervision. Direct report to the Manager, Clinical Informatics.

Partner with interprofessional teams to assess and redesign clinical and business workflows that leverage technology for improved performance and outcomes.

• Facilitate innovation in care delivery by integrating health IT solutions that support efficiency, quality, and patient safety.
• Evaluate performance across care delivery and business operations, including patient access and the revenue cycle, to identify improvement opportunities.
• Support the configuration, testing, deployment, and lifecycle management of clinical and operational applications.
• Design and deliver user training tailored to clinical and operational roles, including Super Users and leadership stakeholders.
• Collect and analyze user feedback to inform continuous system improvements and user experience enhancements.
• Extract, analyze, and present data from clinical, financial, and operational sources to support quality, safety, and strategic initiatives.
• Guide teams in using data to drive process improvements and performance outcomes.
• Act as a liaison between clinical operations and IT, ensuring alignment between user needs and system capabilities.
• Lead or support multidisciplinary workgroups and project teams in advancing informatics initiatives.
• Champion the voice of clinical and operational users in system planning and governance.
• Contribute to the design, optimization, training, and support of electronic health records (EHR) and related applications, enabling data-driven decision-making, seamless care delivery, and the successful integration of health IT solutions throughout inpatient and outpatient settings, while advocating for equitable design and implementation by identifying and addressing potential biases in data and workflows.
• Collaborate with research teams to support clinical trials, data sharing, and integration of research workflows into EHR systems.
• Remain informed of evolving healthcare regulations, health IT trends, and innovations to guide strategic recommendations.
• Work Experience

Bachelor's degree in Nursing, Health Informatics, Allied Health, Information Technology, or related field, or the equivalent combination of education, training, and experience.

• Minimum 1 year of experience in clinical, healthcare operations, or clinical informatics.
• Experience with Electronic Health Record (EHR) systems, preferably Epic, including implementation, optimization, or upgrade projects.
• Epic certification or commitment to achieve and maintain certification within a defined time frame.

Master's degree in Nursing, Health Informatics, Allied Health, Information Technology, or related field.

• Certification in Informatics, or similar.

Ability to analyze, evaluate, and summarize large clinical data sets into actionable insights.

• Proficiency in EHR applications and data analysis tools.
• Effective skill analyzing, interpreting, and presenting data to drive evidence-based decision-making and process improvement.
• Ability to work in agile, ambiguous situations and create structure to drive results.
• Adaptable and agile in fast-paced, dynamic healthcare environments with competing priorities.
• Strong customer service orientation, with experience engaging stakeholders across multiple organizational levels.
• Effective analytical, critical thinking, planning, organizational, and problem-solving skills.
• Advanced skill in the use of Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
• All your information will be kept confidential according to EEO guidelines.