Head of HR (Remote)

The Director of Human Resources is responsible for leading and overseeing all human resource functions for a multi-state insurance agency with 18 locations and over 200 employees. This role serves as a strategic business partner to leadership while ensuring operational excellence in talent management, employee relations, compliance, compensation, benefits, performance management, and organizational development.
The Director of HR develops and implements strategies that support business growth, employee engagement, and a strong organizational culture across multiple office locations and remote teams.
Strategic HR Leadership

Partner with executive leadership to develop and implement HR strategies aligned with organizational goals.
Provide guidance and coaching to managers on employee relations, leadership development, workforce planning, and performance management.
Lead organizational initiatives related to culture, engagement, retention, and change management.
Analyze workforce trends and HR metrics to support business decisions.
Employee Relations & Performance Management
Oversee employee relations matters including conflict resolution, investigations, corrective action, and terminations.
Ensure consistent application of company policies and employment practices across all locations.
Guide managers through performance management processes, employee development planning, and annual review cycles.
Compliance & Risk Management
Ensure compliance with federal, state, and local employment laws and regulations across multiple states.
Maintain and update employee handbook, policies, and HR procedures.
Oversee HR-related audits, reporting, and recordkeeping requirements.
Partner with legal counsel as needed regarding employment matters and risk mitigation.
Talent Acquisition & Workforce Planning
Oversee recruitment and onboarding strategies to attract and retain top talent.
Collaborate with department leaders on staffing needs and organizational structure.
Execute and manage the internship program.
Manage employee benefits programs in partnership with brokers and vendors.
Training & Development
Identify training and professional development opportunities for employees and managers.
Ensure compliance-related training requirements are met.
HR Operations
Oversee HR systems, processes, and data integrity.
Manage HR budgets and vendor relationships.
Supervise and mentor HR team members.
Continuously improve HR processes and employee experience.
Travel as needed.
Bachelor's degree in HR, Business Administration, or equivalent work experience.

• 7 plus years of HR leadership experience, preferably in financial services, insurance, or other regulated industries.
• Experience supporting multi-state operations and knowledge of federal and state employment laws.
• Experience managing employee relations and complex HR matters.
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.
• HR certification such as SHRM-SCP or SPHR preferred.