Full Time - Client Services Rep

Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and WaterBreak water and ice units using the tools provided in our comprehensive training programs. You’ll be operating all equipment and performing work in a safe manner in accordance with all safety policies, procedures, and safe work practices. In addition to servicing these products, you will also sell the complete Eyewash and WaterBreak line of products to Cintas First Aid and Safety (FAS) customers.

Training: Actively participate in on-the-job training which will culminate with a comprehensive hands-on certification.

Timely Service: Service customers according to a well-planned calendar, ensuring customers are not serviced outside their scheduled service frequency.

Customer Service: Establish & maintain a rapport with each customer contact to prevent lost business. Resolve customer concerns by developing a problem resolution plan and communicating issues to the customer. Strive to improve the product, systems or services provided to the customer.

Safety and Sanitation: Perform a function check as well as clean and sanitize the outside of the WaterBreak water and ice units. Thoroughly clean and sanitize customer eyewash stations with cleaning equipment; change out eyewash station water, clean the inside of the station, replace with clean water, and add an antimicrobial additive. Properly clean and maintain the inside of van and service equipment daily.

Customer Retention and Growth: Price Increases - sell customers on price increases as established by the Service Manager.

Selling New - sell new stations, units, and target products

Provide accurate invoicing and accounting of services rendered to customers and obtain a signature on the invoice. Maintain 30/60/90+ past due percentages according to goals set by management and assist in the collection of past due amounts.

High School Diploma or GED equivalent required.

Previous sales and/or customer service experience.

Bachelor’s degree preferred, but not required.

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

Disability, Life and AD&D Insurance, 100% Company Paid

Paid Time Off and Holidays

Skills Development, Training and Career Advancement Opportunities

A reasonable estimate of total compensation for this role ranges between $45,000 - $75,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

First Aid and Safety

Full Time

Shift
1st Shift

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