Barista - Overnight Shift
Virgin Hotels Chicago
We recognize that every member of the team contributes to the success of the whole hotel. If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. This job entails taking orders for and serving food and beverage items to customers in a friendly, enthusiastic, and professional manner while using suggestive selling techniques. Make and serve coffee drinks. Educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods. Continuously check food to ascertain that appearance, temperature, and portions are correct. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide out of this world customer service experience for our guests:
Must love people and have a passion for serving others and the community
Prep the coffee bar daily, maintain it during the shift and clean it nightly in preparation for the next shift
Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
Stock the coffee bar as necessary in accordance with company guidelines regarding liquor requisition
Adhere to company standards regarding food and beverage knowledge
Be able to guide guests through aspects of our hotel and our city
Ensure that guests are of legal drinking age by asking for an appropriate ID card
Handle a cash bank and adhere to company policies regarding money handling
Comply with sanitation standards and notify management of any issues
What qualities are we looking for?
Communicate clearly in verbal and written English
Maintain a neat, clean and well-groomed appearance per hotel standards
Adhere to hotel policies including but not limited to attendance, safety, behavior
Two years experience as barista or food server in full service restaurant is preferred. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Current, legal and unrestricted ability to work in the United States
Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months
Preferred: 1-2 years experience in a full service restaurant or lounge
Virgin Hotels
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