Senior Systems Engineering Support

SAFREST Resources is currently leading a confidential search for a Law Firm client in the following city. Renowned as a prominent global law firm, our client advises on significant transactions and disputes, with exceptional teams dedicated to crafting and implementing creative legal strategies tailored meticulously to every matter, regardless of complexity or high stakes. The firm's work is characterized by a distinctive combination of precision and vision.

Based in any of our US offices, the Senior System Engineer will support the firm in all areas related to infrastructure in a fast-paced, dynamic environment using leading-edge technologies based on Microsoft, VMWARE, NetApp, Cisco, and Intel technologies. Our ideal candidate is an accomplished self-starter who shares our passion for technology.

This role reports to the IS Operations Infrastructure Manager.

Responsibilities include:

Monitor system performance and capacity of infrastructure-related technologies.

Diagnose and troubleshoot technical issues with existing systems to identify and resolve problems.

Designing, building, testing, and deploying new computer systems based on firm standards in our offices and data center locations.

Maintaining and updating existing computer networks and adding new features as needed.

Recommending new technologies that could improve efficiency or productivity within the organization.

Coordinating with others for projects or maintenance involving multiple departments within the organization.

Work closely with IS and others to understand their business needs and goals, and translate them into technical requirements when necessary.

Coordinating with vendors to purchase new hardware or software products.

Testing new or revised hardware and software solutions to ensure it performs as expected.

Maintaining existing technology, servers, routers, switches, firewalls, and load balancers.

Develop and document processes and procedures to reduce the number of reoccurring system issues.

Demonstrate commitment to excellence in customer support and have the ability to secure customer cooperation under pressure conditions.

Perform other IS-related duties as assigned.

Support other non-IS projects and initiatives as needed.

Ensure the department maintains technical skills in the Microsoft server technology area.

Provide supporting documentation, reports, and other information to management.

Participate in a week-long after-hours support escalation coverage rotation.

Design, document, and Participate in Business Continuity Testing.

Write technical documentation to help others understand our systems.

Primary system responsibilities for this position will include:

Microsoft Windows Server 2016 and higher

Microsoft Active Directory and DNS

Microsoft Exchange 2016/Mobile Iron MDM

HP Server technology

NetApp SAN/NAS technology

Cisco Switch/Router technology

Zscaler Web Security

Delinea Secret Server

Manage Engine AD Audit+

Cisco Secure Email Appliances (Agari / IronPort)

Various desktop applications/hardware support

VMWARE Virtual Server Technology

Laptop / Desktop technology configuration and troubleshooting

Office 365 / Azure AD

Fireeye/Trellix Security Technologies

Guardicore Security Micro-segmentation

Defender Endpoint Security Tools

MFA and SSO configurations and deployment

QUALIFICATIONS

In-depth knowledge of network, storage, and compute virtualization technologies

Hardware, Microsoft Server OS, VMWARE, NetApp, Cisco, F5, APC, and more

In-depth knowledge of networking principles, design, and configuration of Microsoft servers

In-depth knowledge of TCP/IP and SNMP, and WMI

Experience with Microsoft Active Directory, DNS and DFS, DHCP, and other network services, as well as GPOs

Experience with CITRIX / XenApp server architecture, configuration, monitoring, and management

Experience with Network printing, HP UPD, third-party integration with Equitrac Enterprise, and eCopy ShareScan.

Experience with Power Shell scripting

Experience with BCDR practices

Experience with RSA and other MFA technologies

Understanding ofMPLS and AVTS WAN technologies

Project Management skills are a plus.

Ability and willingness to travel when needed

Experience with certificates implementation and management

Experience with anti-virus, anti-spyware, and anti-spam applications/implementation/support

Working knowledge of network faxing

Stong English oral and written communication skills are essential

Experienced working with Change Control polices

Familiar with ISO-27001 certification and documentation.

EXPERIENCE

• College degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experiences aligned to Systems architecture and engineering directives
• 5+ years of experience in an engineering role. Able to exhibit a progression of increasingly complex job responsibilities, including project management skills, engineering remediation techniques, and project planning and implementation
• Certification as a Microsoft Certified Systems Administrator (MCSA) is a positive
• Certification as a Microsoft Certified Solution Expert (MCSE) Core Infrastructure or Productivity is a positive

Compensation & Benefits:

The annual compensation range for this position is $145-155k. The salary offered within this range will depend upon qualifications and other operational considerations.