Head of Programme Management

The Program Manager is responsible for leading customer programs from concept through commercialization within a regulated medical device manufacturing environment focused on life sciences and interventional products. This role serves as the primary liaison between customers and internal cross-functional teams, ensuring programs are executed successfully while meeting customer expectations, quality requirements, delivery timelines, and financial objectives.

The Program Manager drives collaboration across Engineering, Manufacturing, Quality, Operations, Supply Chain, Regulatory, R&D, Tooling, and Customer Service to support product development, manufacturing readiness, validation, launch, and transition into production. Programs may involve multiple manufacturing sites, suppliers, and integrated manufacturing technologies working together to support complex medical device solutions.

This role supports a broad range of manufacturing and development capabilities including extrusion, injection molding, dip molding, dip coating, dip blowing, medical device assembly, automation, tooling, secondary operations, and product development activities. The ideal candidate understands how to coordinate cross-functional teams and manufacturing processes to successfully deliver complex medical device programs in a fast-paced CDMO environment.

The successful candidate is a proactive, organized, customer-focused leader with strong communication, collaboration, problem-solving, and project execution skills who can effectively manage multiple priorities while maintaining momentum and accountability throughout the program lifecycle.

Lead customer programs through all phases of the product lifecycle including concept, planning, development, validation, commercialization, launch, and transition into production.

Develop and maintain detailed project plans, schedules, milestones, budgets, resource plans, risk assessments, and mitigation strategies.

Coordinate and drive cross-functional activities to ensure programs remain on track, within scope, within budget, and aligned to customer expectations.

Manage multiple concurrent projects and priorities within a dynamic manufacturing environment.

Lead project reviews, milestone meetings, action tracking, and escalation discussions to maintain program visibility and accountability.

Manage engineering changes, scope adjustments, customer requests, and project documentation throughout the program lifecycle.

Support successful transfer of products into manufacturing operations through effective launch planning, validation coordination, and operational readiness activities.

Coordinate manufacturing transfers and multi-site program activities when required, including tooling moves, process transfers, validation activities, documentation transfer, and continuity planning.

Bachelor's degree preferred in Business, Project Management, Manufacturing, Life Sciences, Engineering, Operations, or related field; 3+ years of program management, project management, customer program management, manufacturing, operations, or related experience within a regulated manufacturing environment preferred.

• Experience within medical device manufacturing, life sciences, interventional products, contract manufacturing, plastics processing, extrusion, injection molding, assembly, or related manufacturing environments strongly preferred.
• Working knowledge of product launch, manufacturing operations, commercialization, validation, and production transfer processes.
• Experience leading customer-facing projects and coordinating cross-functional teams.
• Strong organizational, communication, presentation, and relationship management skills.
• Ability to manage multiple priorities, timelines, and customer commitments in a fast-paced environment.
• Proficiency with project management tools such as Smartsheet, Microsoft Project, or equivalent systems preferred.
• Experience working with ERP systems such as IQMS, Epicor, SAP, Oracle, or similar preferred.
• PMP certification, Lean Manufacturing, or Six Sigma experience is a plus.

Customer-focused leadership

Risk assessment and problem-solving

Financial and operational awareness

Project planning and coordination

Relationship building and stakeholder management

Customer satisfaction, retention, and partnership growth

Effective risk management and issue resolution

Achievement of operational and financial targets

Regulatory and quality compliance

This is a Contract to Hire position based out of Charlotte, NC.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.