HR Generalist - Employee Relations and Compliance

RISE Services is a mission-driven organization focused on delivering high-quality employment and community-based services. We are committed to operational excellence, compliance, and building a workforce that is both supported and accountable. The HR Generalist plays a critical role in supporting the organization’s workforce through full-cycle HR operations, employee relations, compliance, and systems management . This role is ideal for someone who is confident in managing employee relations, comfortable having difficult conversations, and committed to ensuring policies and practices are applied fairly and consistently.

Onboarding & HR Operations

Coordinate and execute full-cycle onboarding, including new hire paperwork, system setup, and orientation

Conduct virtual onboarding sessions and ensure timely completion of required trainings

Manage HR systems (Gusto, Connecteam), including employee setup, data accuracy, and reporting

Employee Relations & Performance Management

Serve as a primary point of contact for employee relations matters

Provide guidance to managers on performance management, coaching, and corrective action

Draft and support implementation of disciplinary actions and Performance Improvement Plans (PIPs)

Compliance & Risk Management

Ensure compliance with all applicable employment laws and organizational policies

Conduct internal investigations and document findings

Support unemployment claims, hearings, and appeals

Assist in drafting responses to regulatory agencies (e.g., Benefits & HR Administration

Training & Organizational Support

Coordinate and deliver HR-related trainings for staff and leadership

Contribute to employee engagement and culture-building initiatives

Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)

3+ years of progressive HR experience, including employee relations and compliance

Strong knowledge of employment laws and HR best practices

Experience with HRIS and workforce management systems (Gusto, Connecteam, or similar preferred)

Someone who is confident, fair, and consistent in applying policies and addressing issues

A team member who values integrity, structure, and continuous improvement

Collaborative leadership team committed to quality and accountability

Meaningful work that directly impacts individuals and communities

Professional growth and development opportunities

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