Community liaison - urgently hiring!

Who You Are Dynamic and community‑minded professional with a passion for building relationships and fostering trust. You thrive in fast‑paced environments where you can serve as a connector between corporate initiatives and local communities. You are proactive, strategic, and comfortable working independently in the field while collaborating cross‑functionally with internal teams.
The Impact You Will Have As the Community Liaison at a QTS Data Center campus, you will be the face of QTS in the communities where we operate and grow. Your work will be instrumental in building trust, addressing concerns in real‑time, and ensuring QTS is seen as a responsible and valued partner By executing a strategic and informed engagement approach, you will help build and strengthen local relationships based on respect, trust and transparency; support smooth project execution while upholding and demonstrating QTS’s core values. Your efforts will directly contribute to the success of our data center developments and reinforce our commitment to being a positive force in every community we touch.
What You Will Do Serve as QTS’s primary local representative to establish, strengthen and maintain relationships built on trust, transparency and respect in a geographic region, engaging directly with residents, businesses, government officials, civil society, faith‑based organizations, and advocacy groups.
Establish a QTS community presence, acting as a first point of contact to share project updates, field community questions, and address concerns.
Organize opportunities to share project updates and solicit community feedback.
Serve as lead on Community Complaint Management to ensure community concerns are managed fairly, transparently and in a timely manner - including escalation as needed.
Attend public meetings, events, hearings, and town halls to engage with local stakeholders, share QTS updates, solicit feedback, and demonstrate that QTS is an active member of the community.
Partner with the QTS Community Impact Team to assess community development priorities to identify fit‑for‑purpose partnerships and volunteer opportunities that align with QTS values and goals.
Support Economic Development and Government Relations teams to navigate regulatory, permitting and policy environments to enable business continuity and meet project milestones.
Partner with Communications & Brand teams to ensure consistent messaging, enable telling the QTS Story, and support the media team to engage with appropriate local media.
Update and utilize Community Assessment tool to inform development and execution of engagement strategy and plan.
Provide insights to internal QTS teams on community sentiment, key stakeholders, community priorities, and existing and emerging risks.
Adhere to QTS requirements for tracking and reporting community engagement activities.
What You Will Need to Be Successful Five or more years of experience in community engagement, public affairs, government relations, or a related field.
Bachelor’s degree in Public Affairs, Political Science, Communications, Business, or related professional experience.
Experience collaborating directly with communities, particularly in industries involving land use, infrastructure, or large‑scale development projects.
Experience in crisis response and managing public opposition to development projects.
Nice to Have Master’s in Public Affairs, Political Science, Communications, Business, or related professional experience.
Experience in real estate development, energy, mining, or hyperscale projects is a plus.
Military veterans with Civil Affairs Corps experience or professionals with a background in community engagement for regulated industries are strongly encouraged to apply.
Ability to navigate local government processes, permitting, and regulatory frameworks while maintaining transparency and accountability.
Ability to be flexible and adapt to changing situations at a high‑growth company.
Ability to prioritize, multitask, and deliver high‑quality work in tight timeframes.
We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
Benefits Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
QTS Scholarship for Employee Dependents
Tuition Reimbursement Program

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