Head of Programme Management

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Program Manager at JLL, you will lead strategic real estate initiatives that shape transformative outcomes for our clients. This role positions you at the forefront of complex program delivery, where you'll orchestrate multiple concurrent projects while maintaining unwavering focus on quality, timeline, and budget excellence. You'll serve as the primary liaison between client stakeholders and internal teams, ensuring seamless communication and alignment throughout the program lifecycle. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll leverage this collaborative foundation to navigate complex challenges, manage risks proactively, and deliver exceptional results that exceed client expectations while fostering team development and organizational growth.

Develop and execute comprehensive program strategies in partnership with client and JLL stakeholders for strategic real estate project portfolios

Track and report on program and project performance metrics, maintaining accountability for outcomes and identifying opportunities for continuous improvement

Implement and adhere to Project Management Center of Excellence best practices, standards, and methodologies to ensure consistent quality delivery

Identify, assess, and manage program risks while serving as the primary escalation point for problem-solving and conflict resolution

Manage program scope changes, identify opportunities for change orders, and execute scope modifications to maximize client value

Bachelor's degree in Project Management, Architecture, Engineering, Operations Management, or related field

Proven program oversight experience managing multiple concurrent programs, each containing multiple large budget complex projects

Experience successfully resolving client escalations and managing diverse stakeholder relationships across organizational levels

Ability to navigate program-level oversight, data management, and reporting responsibilities simultaneously

Ability to see the high level program oversite details, as well as the small details of each project in the program.

Proficiency in project management software and Microsoft Office Suite

Ability to travel to project sites as needed.

Relevant project management certifications such as PMP, PMBOK, or Program Management Professional (PgMP)

Advanced degree in relevant field or equivalent professional experience

Experience with project performance metrics including cost performance index (CPI), schedule performance index (SPI), and earned value management

Track record of successful scope management and change order execution in complex real estate environments

Experience in commercial real estate, corporate real estate, or facilities management

Experience working in matrix organizational structures and cross-functional team environments

Remote -Atlanta, GA, Charlotte, NC, Chicago, IL, Las Colinas, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. Personalized benefits that support personal well-being and growth:

Comprehensive Medical, Dental & Vision Care

• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. California Residents only

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Accepting applications on an ongoing basis until candidate identified.